Southern Solutions
2784 Old Washington Rd
Waldorf, MD  20601
(301)632-5555
info@southernsolution.com

Resources
Request Your Document Assessment
Browse Our Product Catalog
Order Supplies

Xerox

Secure Competitive Trade-in Program for MFPs

Capture What You Need to Know to Protect Your Data.

A CBS news story recently detailed the unfortunate compromise of customer data stored on the hard drive of several multi-function printers (MFPs). Since this story aired, several Xerox customers have been understandably concerned. They want to know what features and functions are available on their current MFP equipment to ensure that their data is not compromised. And most importantly, they want to know how to dependably remove customer data from their machine at the end of its useful life. The solutions to this challenge are many. Some systems have disk encryption or 3-pass disk overwrite software available on the machine. These systems are fully protected against data compromise if the features are utilized. However, most in-place systems at customer sites do not have these features on the systems. In these instances, customers are generally advised to either upgrade themachine with a security kit or to pay to have the hard disk removed prior to leaving the customer’s facility. In either case, it’s an expensive and time consuming process that customers have not incorporated into their budgets.

A Competitive Trade-in Option to Address MFP Security Concerns.

If a customer trades their competitive equipment with Xerox as part of a new MFP implementation, Xerox will crush the equipment making any residual customer data inaccessible. The Xerox process will involve crushing the hard drive to prevent retrieval of any residual data on the machine. The Xerox process includes pick-up of the competitive equipment from the customer site and maintaining custody of the unit until it is dropped off at the destruction facility. Xerox tracks the equipment while it’s under our control to ensure the integrity of the process until the unit is crushed. This process will give our customers “ peace of mind” that their data is protected if their current non-Xerox equipment is traded for new Xerox equipment. Additionally, virtually all new Xerox MFP equipment comes standard with 128-bit AES disk encryption as well as 3-pass disk overwrite features to ensure that our customer’s data is protected from day one on their new equipment.

Xerox® Secure Print Your Piece of Mind for Confidential Documents

Capture Xerox has the answer
Use the Xerox® Secure Print feature. If you don’t want your confidential or private documents to be left in the output tray, open for viewing, or even taken by someone else, Secure Print allows you to control the print timing of your documents. You can now optimize your print solution by using a workgroup device to print all your documents, without worrying about security!

Here’s an example:
You need to print your company’s product roadmap or an employee’s development plan. In the past, you may have used a personal printer to print these types of files. With Secure Print, the workgroup printer becomes your own personal printer! Print the file, and in the print Properties section, select Secure Print from the menu (this varies from device to device: see your user manual for exact instructions). Select a passcode of your choice and send the job to be printed. The job is held in the job list until you release it. At the device control panel, type in your passcode and the document prints. You control when the print takes place! Best of all, if multiple jobs are held using the same passcode, they are all released for printing at once – making it easy and quick for you to collect your jobs.

Xerox Named ‘Company of the Year’ By IT Resellers for Workgroup Color Printers

WILSONVILLE, Ore. – Xerox Corporation (NYSE: XRX) was named “Company of the Year” and “Overall Winner” in the workgroup color printers category by Everything Channel’s CRN Magazine, a leading industry publication and website for value-added resellers, solution providers and other channel professionals.

In this survey of more than 3,700 solution providers, Xerox earned top scores for support and partnership, surpassing all competitors in the workgroup color printers category. The scores are based on vendor satisfaction ratings in 18 product and service categories.

“For 25 years, we have asked solution providers to rate vendors on their channel commitment and excellence in providing superb service to identify the true leaders of the channel. Winning the CRN Annual Report Card is one of the most prestigious honors in the IT channel industry, and we congratulate Xerox for making it to the list,” said Kelley Damore, vice president, editorial director, Everything Channel.

Xerox helps resellers worldwide grow their business through a broad range of products and programs, such as PagePack® 3.0, a suite of managed print services programs that help partners deliver cost savings and productivity improvements to their customers. 

This recent win from Everything Channel builds on additional awards including:

  • CRN Channel Chiefs” presented to Gary Gillam, vice president, North American Channel Operations, Xerox
  • “Five-star Recognition” in the Partner Program Guide Channel Program
  • “2010 Channel Champion” in the workgroup color printer and multifunction printer category

Overall, Xerox has received 47 awards this year for office products and solutions including:

Xerox will showcase its award-winning offerings at several industry events including the DMA 2010 Conference & Exhibition in San Francisco, SGIA in Las Vegas and Interface in Seattle. For four consecutive years, Xerox has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience” in Technology Service and Support. continue reading...

Print Providers Increase Digital Print Volume as Much as 65 Percent with Recent Xerox iGen4 Press Installs

ROCHESTER, N.Y. – Three print service providers in southern California have seen their digital businesses soar as much as 65 percent since installing Xerox Corporation’s (NYSE: XRX) iGen4® Press.  Pairing the press with Xerox’s business development resources helped the companies uncover new revenue opportunities by focusing on best practices, staff training and target marketing.

The successful customers are:

  • San Luis Print and Copy’s digital volume increased by 65 percent with the Xerox iGen4. The company, located in San Luis Obispo, Calif. credits the press for quicker turnaround times allowing them to print more on-demand products. They also use XMPie®’s uDirect Studio software to create impactful, personalized collateral.  “We see additional growth opportunities with the press within our short-run book publishing business,” said Jim Killian, owner, San Luis Print and Copy.

Working with a Xerox business development consultant, the company developed a comprehensive marketing plan. The detailed plan included strategies for promoting and selling digital print and has shown early success in growing revenue.

  • OC Direct Marketing, based in Santa Ana, Calif. has seen its color digital printing volume grow by more than 50 percent.  “With the Xerox iGen4, we offer the highest quality products with fast turnaround times – all without having to increase our prices,” said Jason Cliff, director, business development, OC Direct Marketing.

Taking advantage of Xerox’s business development resources, OC Direct Marketing has transformed its business from a direct mail company to a marketing service provider and now offers cross-media campaigns with personalized web sites, campaign management, and QR codes – two dimensional bar codes designed for remote ordering.

  • Master Print Communications, a digital and offset commercial printer in San Diego, installed the Xerox iGen4 for its color consistency, larger sheet size and wide media flexibility. “The value of the iGen4 press is evident in every application we print, including greeting cards, brochures and direct mail,” said Kate Jarosinska, marketing manager, Master Print Communications.

Working with a Xerox business development consultant, the company was able to increase production by more than 40 percent in the first six months after installation. With the press’s ability to deliver high-quality color documents quickly, Master Print Communications launched an online digital printing store, http://www.printdog.com. continue reading...

Xerox® Secure Print Your Piece of Mind for Confidential Documents

Capture Xerox Has The Answer

Use the Xerox® Secure Print feature. If you don’t want your confidential or private documents to be left in the output tray, open for viewing, or even taken by someone else, Secure Print allows you to control the print timing of your documents. You can now optimize your print solution by using a workgroup device to print all your documents, without worrying about security!

Here’s an example:
You need to print your company’s product roadmap or an employee’s development plan. In the past, you may have used a personal printer to print these types of files. With Secure Print, the workgroup printer becomes your own personal printer! Print the file, and in the print Properties section, select Secure Print from the menu (this varies from device to device: see your user manual for exact instructions). Select a passcode of your choice and send the job to be printed. The job is held in the job list until you release it. At the device control panel, type in your passcode and the document prints. You control when the print takes place! Best of all, if multiple jobs are held using the same passcode,they are all released for printing at once – making it easy and quick for you to collect your jobs.

Secure Print is typically found in the Properties, Job Type, or Output Options menu. See the user guide for details on how to use Secure Print with your workgroup product.

Xerox Secure Print: Your solution for confidential or private documents.

New Xerox DocuMate 3460 Delivers Fast and Easy Scanning of Documents and Plastic ID Cards

PLEASANTON, Calif. – Xerox Corporation (NYSE: XRX) today announced a color sheetfed scanner that is small enough to fit on a desktop, optimized to scan ID cards and includes ultrasonic double-feed detection technology.  The latest generation in this award-winning scanning series, the Xerox DocuMate®3460 scans 60 pages per minute / 120 images per minute in duplex and lists for $1,595.

The Xerox DocuMate 3460 is designed for desktop use in any office where scanning plastic ID cards, business cards, documents or other heavy card stock is necessary.  It incorporates an exclusively designed front-feed tray that not only increases plastic card scanning efficiency in healthcare and financial services applications but also reduces roller wear by up to 60 percent over competing brands, resulting in lower total cost of ownership.  The Xerox DocuMate 3460 also includes ultrasonic double-feed detection technology that will alert the user if double feeding of originals occurs during scanning.  This technology prevents lost images and enables paper of different weights or thickness to be scanned quickly and reliably.

“Every day the average office encounters documents in many shapes, sizes and materials,” said John Capurso, vice president of marketing at Visioneer.  “The Xerox DocuMate 3460 can scan multi-colored forms, embossed plastic cards and various other documents at the press of a button; allowing office workers  to move on to the next task.”

Xerox DocuMate 3460 Color Duplex Scanner

The Xerox DocuMate 3460 processes 60 ppm / 120 ipm at 200 dpi monochrome and grayscale.  It offers an optical resolution of 600 dpi, a hi-speed USB 2.0 interface (USB 1.1 compatible). Bundled software includes TWAIN and ISIS® certified drivers, Kofax VRS, Nuance® PaperPort®, and Nuance OmniPage® Pro.  The convenient 50-page capacity automatic document feeder can handle paper and photos from business cards up to legal-size documents.  It is powered by Visioneer OneTouch® scanning technology for eliminating multiple steps in sending scanned documents in all popular file formats, including searchable PDF, to predetermined applications PDF file and/or to devices such as printers and storage systems in just one touch.

Pricing, Availability

The Xerox DocuMate 3460 has a US list price of $1595 with Kofax VRS Basic and $1895 with VRS Professional. It is available immediately through major reseller and online channel partners.

About Xerox

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business.  Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries.  continue reading...

Expanding the MFP Ecosystem with Xerox’s Extensible Interface Platform (EIP)

Capture Introduction
This white paper has been prepared on behalf of Xerox Corporation by Bissett Communications, publisher of The MFP Report newsletter. It updates a previous white paper (From Peripheral to Platform: MFP Software Development Tools and Xerox’s Extensible Interface Platform) released in October 2006, when Xerox announced its Extensible Interface Platform. EIP is a Web services application development environment that enables software developers to create server-based applications that seamlessly interact with Xerox multifunction printers (MFPs) in the office via the device control panel.

Significant changes have occurred since EIP debuted, thus warranting an updated assessment. The market for MFP software tools has expanded dramatically with regard to the number of participating MFP manufacturers, the scope and level of interest among independent software vendors (ISVs), the evolution of the software tools and partnering programs, and the receptivity of businesses and sales channels to MFP-related software. At the same time, Xerox has gained substantial experience with EIP and has implemented many aspects of its partnering program that were planned but not yet implemented in 2006. This updated and expanded white paper is divided into six sections:
 The first section describes the relevance of MFP software platforms such as EIP from the perspective of MFP customers, software developers, MFP sales channels, and MFP vendors.
 The second section provides a historical overview of the MFP solutions market, highlighting the convergence between document management and MFP-based document capture as a backdrop for the development of today’s MFP software platforms.
 The third section considers MFP software development platforms in greater depth, including the relative merits of the two main technical approaches. Also assessed are key business considerations regarding the way vendors bring their tools to market.
 The fourth section provides a more detailed assessment of Xerox’s EIP, including its origins, development, components, capabilities and device dependency. Also included is a comparison of EIP to competing MFP software
application platforms.
 The fifth section focuses on Xerox’s EIP business strategy, including its partner program and go-to-market activities, and compares Xerox approach to that of key competitors.
 The sixth section concludes with an overall assessment of EIP, pointing to the continuing opportunities and challenges Xerox faces in the MFP solutions marketplace.

Conlin’s Digital Print & Copy Center Invests in Xerox Color and Black & White Technology; Expands Revenue Streams

KING OF PRUSSIA, Pa. and ROCHESTER, N.Y. – Conlin’s Digital Print & Copy Center is among the first in its area to install Xerox Corporation’s (NYSE: XRX) new Color 1000 Press.  To further strengthen its operations Conlin’s also added two Xerox Nuvera® 144 EA Production Systems and takes full advantage of workflow solutions offered through Xerox.

“Successful businesses rely on emerging technology and marketing trends,” said Bill Conlin, president, Conlin’s Digital Print & Copy Center. “This investment in Xerox equipment distinguishes our printing capabilities from the competition – we meet our customer’s deadlines, not make them.”

With the Color 1000 Press’ clear dry ink, Conlin’s expects to generate new market opportunities by offering highlighted images and text for short-run magazines and promotional marketing materials.  The company will use the press and XMPie’s UDirect® Classic software along with Xerox’s FreeFlow® Variable Information Suite software to fulfill customers’ requests for personalized and variable-data printed pieces.

The Xerox Nuvera 144 EA will expand the quality and types of applications the company offers, which ranges from direct mail and training materials to digital book publishing.  Conlin’s will turn booklet jobs quicker with the Nuvera 144 EA and Xerox’s SquareFold® BookletMaker, which minimizes production set-up and run time.

Conlin’s expects additional efficiencies with Xerox’s FreeFlow Digital Workflow Collection.  “It has helped meet the shorter turnaround time that our customers are demanding while giving them the best image quality available,” said Conlin.

For example, FreeFlow Makeready® allows Conlin’s to print jobs easily and accommodate late-stage editing to handle last-minute customer requests.  FreeFlow Print Servers optimize color and black-and-white digital printers and are able to efficiently process and print.

Family owned and operated, Conlin’s has utilized Xerox technology since its inception in 1980 when the company purchased the Xerox 6500.  Today the shop includes two Xerox iGen4® presses, five Xerox Nuvera® systems, a Xerox 700 Digital Color Press, a Xerox DocuColor® 5000 Digital Press, a Xerox DocuColor 250 Digital Color Copier/Printer, a Xerox 4110® and a Xerox 4127® Copier/Printer.

This article was originally posted on Bertl. continue reading...

Xerox in Leader Quadrant of Analyst Firm’s 2010 Multifunction Printer (MFP) and Printer Report

NORWALK, Conn. – Xerox Corporation (NYSE: XRX) has been positioned by Gartner, Inc., in the Leaders Quadrant in the “Magic Quadrant for MFPs and Printers¹” report.

The Magic Quadrant is a proprietary research tool developed by Gartner that offers visual snapshots of a market’s direction, maturity and participants, and evaluates companies on completeness of vision and ability to execute.

In the report, Gartner defines leaders as:

    • Leaders are the most capable in providing MFPs (including SMFPs), printers and the associated printing solutions and services, regardless of customer location.

    • Providers in the Leaders quadrant offer the most extensive product portfolio relative to their peers, and they have the broad channel capability to deliver the products to customers where they want to procure them.

    • Leaders hold consistently high market share worldwide and are capable of delivering consistent service levels in the regions where Gartner customers are located.

    • Leaders tend to have the deepest global capability and the inventiveness and resources, skills and vision to deliver superior levels of support to existing and future customers globally.

    • Leaders have a proven track record of channeling R&D initiatives into products and solutions that customers need.

    “We believe being named a leader supports Xerox’s long-standing commitment to helping customers increase productivity, reduce costs and achieve better business results,” said Rick Dastin, president, Enterprise Business Group, Xerox Corporation. “Our goal is ensure the technology, software and work processes clear the way for clients to focus on their real business.”

    Xerox offers the most complete portfolio of product, service and solution choices including color and black-and-white desktop printers, office multifunction systems and services helping customers like Blue Legacy, Las Vegas’ City Center and Technip meet their document management challenges.

    Xerox also builds on its strong environmental track record by continuing innovation around its solid ink technology, a cartridge-free ink that produces less waste and reduces packaging. The Xerox ColorQube 9200 Series has a 10 percent smaller carbon footprint than a comparable laser MFP over the life cycle.

    This article was originally posted on Bertl. continue reading...

    New Xerox Color 800/1000 Presses Attract Industry Attention: Image Quality and Speed Driving Install

    ROCHESTER, N.Y., July 20, 2010 – Xerox Corporation’s (NYSE: XRX) new Color 800/1000 Presses have made a great first impression as printers around the world install the devices to produce vivid images on a wide range of paper stocks.
    The systems, printing 80 and 100 pages per minute respectively, are ideal for print service providers looking to expand their digital businesses to produce sophisticated, full-color applications including sales collateral and direct-marketing pieces.
    “This is the first time that the ability to add a special effect, such as this clear coating, has been made available through a fifth imaging station in a Xerox production color product,” said Jim Hamilton, group director, InfoTrends’ Production Hardware Consulting Services. “I am sure customers will be able to use it to great advantage as they create and sell value-added content that goes beyond the four process colors.”

    Recent installations of the Xerox Color 800/1000 Presses include: 

    • James River Press, together with Mailing Services Inc., will use the Xerox Color 800 Press to offer high-end variable-data print jobs to a broad spectrum of clients and prospects. The two companies, located in Richmond, Va., are producing a 5,000 piece three-part mailer with seven different versions and personalized imaging on both sides.
      “All of this will be done in one pass on the Xerox Color 800,” said Easley Johnson, vice president, Sales and Marketing, James River Press. “There will be tremendous savings in time and costs running a job like this on the 800 versus offset.”
    • The official printer of the Denver Broncos, Publication Printers, purchased the Xerox Color 1000 Press to broaden its digital printing capabilities. The full-service print company will use the press and its clear dry ink feature to enhance short-run color applications, variable-data print jobs and proofing web press applications.
      • “This new technology will amp up our digital capabilities and we expect an increase in business,” said Kerri Rosenberg-Hallet, director, Sales and Marketing, Publication Printers. “As the print-on-demand market grows, we need to constantly improve our arsenal of equipment and offerings to stay ahead of the pack.” 
      • Serbin Printing selected the Xerox Color 1000 Press after serving as a customer test site. “We had the opportunity to ‘kick the tires’ of the Xerox 1000 Press before it launched and we were impressed with what we saw; we knew the press could help drive our growing book business,” said Mark Serbin, president, Serbin Printing. 
        The Sarasota, Fla.-based full-service commercial print shop utilizes Xerox FreeFlow® Web Services and XMPie’s UDirect® Studio to enable more applications and new revenue streams. They have also found the Xerox ProfitAccelerator® Business Development Tools beneficial in attracting new customers.
      • Sir Speedy Printing and Marketing Services located in eastern Tampa, is the first Sir Speedy franchise to purchase the Xerox Color 800 Press. Serving the business-to-business market, Sir Speedy will use the device to print booklets, postcards, door hangers, fliers and business cards. Personalized print jobs will be supported with XMPie’s uDirect Classic.
        “We have a diverse customer base, and the applications coming off the Xerox Color 800 Press – particularly with its color quality and clear dry ink –will appeal to all of them,” said Steve Albritton, vice president, Sales and Marketing, Sir Speedy.
      • Herts Display, a Xerox Premier Partner located in the U.K. and also a customer test site for the press, purchased the first two Xerox Color 1000 Presses in Europe. The printing and stationery company will use the machines to produce a wide range of applications including fliers, newsletters, brochures and variable-data documents.
        “We expect the Xerox Color 1000 Press to have a massive impact on the digital printing world, giving users like Herts Display both a competitive edge and a superior product,” said Pete Watkins, director, Herts Display.

      This article was originally posted on Bertl. continue reading...

    Syndicate content