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Secure Competitive Trade-in Program for MFPs

Submitted by Webmaster on Thu, 09/02/2010 - 23:49

Capture What You Need to Know to Protect Your Data.

A CBS news story recently detailed the unfortunate compromise of customer data stored on the hard drive of several multi-function printers (MFPs). Since this story aired, several Xerox customers have been understandably concerned. They want to know what features and functions are available on their current MFP equipment to ensure that their data is not compromised. And most importantly, they want to know how to dependably remove customer data from their machine at the end of its useful life. The solutions to this challenge are many. Some systems have disk encryption or 3-pass disk overwrite software available on the machine. These systems are fully protected against data compromise if the features are utilized. However, most in-place systems at customer sites do not have these features on the systems. In these instances, customers are generally advised to either upgrade themachine with a security kit or to pay to have the hard disk removed prior to leaving the customer’s facility. In either case, it’s an expensive and time consuming process that customers have not incorporated into their budgets.

A Competitive Trade-in Option to Address MFP Security Concerns.

If a customer trades their competitive equipment with Xerox as part of a new MFP implementation, Xerox will crush the equipment making any residual customer data inaccessible. The Xerox process will involve crushing the hard drive to prevent retrieval of any residual data on the machine. The Xerox process includes pick-up of the competitive equipment from the customer site and maintaining custody of the unit until it is dropped off at the destruction facility. Xerox tracks the equipment while it’s under our control to ensure the integrity of the process until the unit is crushed. This process will give our customers “ peace of mind” that their data is protected if their current non-Xerox equipment is traded for new Xerox equipment. Additionally, virtually all new Xerox MFP equipment comes standard with 128-bit AES disk encryption as well as 3-pass disk overwrite features to ensure that our customer’s data is protected from day one on their new equipment.

Xerox® Secure Print Your Piece of Mind for Confidential Documents

Submitted by Webmaster on Mon, 08/30/2010 - 22:58

Capture Xerox has the answer
Use the Xerox® Secure Print feature. If you don’t want your confidential or private documents to be left in the output tray, open for viewing, or even taken by someone else, Secure Print allows you to control the print timing of your documents. You can now optimize your print solution by using a workgroup device to print all your documents, without worrying about security!

Here’s an example:
You need to print your company’s product roadmap or an employee’s development plan. In the past, you may have used a personal printer to print these types of files. With Secure Print, the workgroup printer becomes your own personal printer! Print the file, and in the print Properties section, select Secure Print from the menu (this varies from device to device: see your user manual for exact instructions). Select a passcode of your choice and send the job to be printed. The job is held in the job list until you release it. At the device control panel, type in your passcode and the document prints. You control when the print takes place! Best of all, if multiple jobs are held using the same passcode, they are all released for printing at once – making it easy and quick for you to collect your jobs.

Easy Green Printing

Submitted by Webmaster on Mon, 08/30/2010 - 21:45

Nowadays, everyone is looking for ways to cut down their carbon footprint. Unfortunately, it can be fairly expensive to “go green”. Having a green printing strategy can help you save money at the same time as saving the environment.

iStock_000003292097SmallOffice printing consumes a lot of paper and energy. Based on average usages, it is very easy for your office to contribute tens of thousands of pounds of greenhouse gases to the environment a year.

One simple and effective way to reduce your office’s carbon footprint is to set your printers and copiers to default with two sided printing. By turning two pages into one, you can reduce paper usage by 50%. This small step can save up to 60 trees annually and eliminate up to 14,000 lbs of greenhouse gases. It could also save your company money by using less paper!

Another step to take would be to consolidate your printing and copying devices. These machines use a significantly less amount of energy. By consolidating with a multifunction system you use fewer devices and therefore you require less energy to operate them. This will save you money in electricity costs and also reduce greenhouse gases.

Implementing a green printing strategy can give you the peace of mind that you are reducing costs while preventing harm to the environment. continue reading...

Free Up Office Space with Multifunction Devices

Submitted by Webmaster on Thu, 08/26/2010 - 23:38

Not long ago, cellular phones were simply used for phone calls. However, today we can e-mail, text, surf the internet, take pictures, and even watch movies on our cell phones. It is very clear that we expect a single device to do more than just one task. This should not be any different in the workplace.

With the digital revolution in full swing, people are getting more and more used to working with a myriad of devices, each designed to make our lives just that little bit more convenient. The traditional office probably includes printers, faxiStock_000001266405Small machines, copiers and scanners. These devices not only take up physical space, but they also consume financial resources. 

Just as our cell phones have integrated with other devices, a multifunction printer (MFP) can combine various document-related tasks into one easy-to-manage machine. With a MFP, your company can cut overhead costs and free up valuable space. Plus, you can help enable remote employees with easy online integration.

In addition to combining printing, scanning, copying and faxing into one machine, the addition of electronic document management will free up even more space and increase productivity. Digital storage is extremely cost-efficient and works in conjunction with a MFP.

It is very easy to take advantage of a single device that can do the job of multiple pieces of equipment. No longer will you have to decide if you should purchase another copier or another desk. Multifunction printers will save your business money and improve workplace efficiency. continue reading...

Xerox Named ‘Company of the Year’ By IT Resellers for Workgroup Color Printers

Submitted by Webmaster on Thu, 08/26/2010 - 00:04

WILSONVILLE, Ore. – Xerox Corporation (NYSE: XRX) was named “Company of the Year” and “Overall Winner” in the workgroup color printers category by Everything Channel’s CRN Magazine, a leading industry publication and website for value-added resellers, solution providers and other channel professionals.

In this survey of more than 3,700 solution providers, Xerox earned top scores for support and partnership, surpassing all competitors in the workgroup color printers category. The scores are based on vendor satisfaction ratings in 18 product and service categories.

“For 25 years, we have asked solution providers to rate vendors on their channel commitment and excellence in providing superb service to identify the true leaders of the channel. Winning the CRN Annual Report Card is one of the most prestigious honors in the IT channel industry, and we congratulate Xerox for making it to the list,” said Kelley Damore, vice president, editorial director, Everything Channel.

Xerox helps resellers worldwide grow their business through a broad range of products and programs, such as PagePack® 3.0, a suite of managed print services programs that help partners deliver cost savings and productivity improvements to their customers. 

This recent win from Everything Channel builds on additional awards including:

  • “CRN Channel Chiefs” presented to Gary Gillam, vice president, North American Channel Operations, Xerox
  • “Five-star Recognition” in the Partner Program Guide Channel Program
  • “2010 Channel Champion” in the workgroup color printer and multifunction printer category

Overall, Xerox has received 47 awards this year for office products and solutions including:

Xerox will showcase its award-winning offerings at several industry events including the DMA 2010 Conference & Exhibition in San Francisco, SGIA in Las Vegas and Interface in Seattle. For four consecutive years, Xerox has been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience” in Technology Service and Support. continue reading...

Relieve Your IT Department with MPS

Submitted by Webmaster on Mon, 08/23/2010 - 22:19

It is very easy for your IT team to become overwhelmed by end user issues and lose sight of your company’s core business initiatives. Many of these end user issues relate to office printing. Paper jams, offline systems and supply shortages consume IT professionals because rarely can they fix these issues remotely.

How can I help you? Luckily, there is a solution. Managed Print Services (MPS) can help your IT personnel focus on their tasks. Furthermore, MPS will make your entire printer fleet more efficient and cost effective by eliminating printer management from the tasks of your IT team and providing the following services:

· On Site Service: A certified technician will come to your office to take care of any service issues with your devices.

· Maintenance: Like all mechanical devices, printers require maintenance. With MPS, your devices will receive preventative maintenance to minimize printer downtime.

 

· Help Desk Support: MPS provides your end users with a number to call for all their printing questions, reducing distractions to your IT department.

· Supplies Management: Manage Print Services will monitor supplies for all your various devices. You will receive supplies as necessary to avoid extra storage needs without being stuck without supplies when necessary.

IT resources are critical to the success of your company. Now you can ensure your IT department can stay focused by enrolling in Managed Print Services. continue reading...

Print Providers Increase Digital Print Volume as Much as 65 Percent with Recent Xerox iGen4 Press Installs

Submitted by Webmaster on Thu, 08/19/2010 - 22:47

ROCHESTER, N.Y. – Three print service providers in southern California have seen their digital businesses soar as much as 65 percent since installing Xerox Corporation’s (NYSE: XRX) iGen4® Press.  Pairing the press with Xerox’s business development resources helped the companies uncover new revenue opportunities by focusing on best practices, staff training and target marketing.

The successful customers are:

  • San Luis Print and Copy’s digital volume increased by 65 percent with the Xerox iGen4. The company, located in San Luis Obispo, Calif. credits the press for quicker turnaround times allowing them to print more on-demand products. They also use XMPie®’s uDirect Studio software to create impactful, personalized collateral.  “We see additional growth opportunities with the press within our short-run book publishing business,” said Jim Killian, owner, San Luis Print and Copy.

Working with a Xerox business development consultant, the company developed a comprehensive marketing plan. The detailed plan included strategies for promoting and selling digital print and has shown early success in growing revenue.

  • OC Direct Marketing, based in Santa Ana, Calif. has seen its color digital printing volume grow by more than 50 percent.  “With the Xerox iGen4, we offer the highest quality products with fast turnaround times – all without having to increase our prices,” said Jason Cliff, director, business development, OC Direct Marketing.

Taking advantage of Xerox’s business development resources, OC Direct Marketing has transformed its business from a direct mail company to a marketing service provider and now offers cross-media campaigns with personalized web sites, campaign management, and QR codes – two dimensional bar codes designed for remote ordering.

  • Master Print Communications, a digital and offset commercial printer in San Diego, installed the Xerox iGen4 for its color consistency, larger sheet size and wide media flexibility. “The value of the iGen4 press is evident in every application we print, including greeting cards, brochures and direct mail,” said Kate Jarosinska, marketing manager, Master Print Communications.

Working with a Xerox business development consultant, the company was able to increase production by more than 40 percent in the first six months after installation. With the press’s ability to deliver high-quality color documents quickly, Master Print Communications launched an online digital printing store, http://www.printdog.com. continue reading...

Xerox® Secure Print Your Piece of Mind for Confidential Documents

Submitted by Webmaster on Thu, 08/19/2010 - 20:41

Capture Xerox Has The Answer

Use the Xerox® Secure Print feature. If you don’t want your confidential or private documents to be left in the output tray, open for viewing, or even taken by someone else, Secure Print allows you to control the print timing of your documents. You can now optimize your print solution by using a workgroup device to print all your documents, without worrying about security!

Here’s an example:
You need to print your company’s product roadmap or an employee’s development plan. In the past, you may have used a personal printer to print these types of files. With Secure Print, the workgroup printer becomes your own personal printer! Print the file, and in the print Properties section, select Secure Print from the menu (this varies from device to device: see your user manual for exact instructions). Select a passcode of your choice and send the job to be printed. The job is held in the job list until you release it. At the device control panel, type in your passcode and the document prints. You control when the print takes place! Best of all, if multiple jobs are held using the same passcode,they are all released for printing at once – making it easy and quick for you to collect your jobs.

Secure Print is typically found in the Properties, Job Type, or Output Options menu. See the user guide for details on how to use Secure Print with your workgroup product.

Xerox Secure Print: Your solution for confidential or private documents.

New Xerox DocuMate 3460 Delivers Fast and Easy Scanning of Documents and Plastic ID Cards

Submitted by Webmaster on Tue, 08/17/2010 - 22:43

PLEASANTON, Calif. – Xerox Corporation (NYSE: XRX) today announced a color sheetfed scanner that is small enough to fit on a desktop, optimized to scan ID cards and includes ultrasonic double-feed detection technology.  The latest generation in this award-winning scanning series, the Xerox DocuMate®3460 scans 60 pages per minute / 120 images per minute in duplex and lists for $1,595.

The Xerox DocuMate 3460 is designed for desktop use in any office where scanning plastic ID cards, business cards, documents or other heavy card stock is necessary.  It incorporates an exclusively designed front-feed tray that not only increases plastic card scanning efficiency in healthcare and financial services applications but also reduces roller wear by up to 60 percent over competing brands, resulting in lower total cost of ownership.  The Xerox DocuMate 3460 also includes ultrasonic double-feed detection technology that will alert the user if double feeding of originals occurs during scanning.  This technology prevents lost images and enables paper of different weights or thickness to be scanned quickly and reliably.

“Every day the average office encounters documents in many shapes, sizes and materials,” said John Capurso, vice president of marketing at Visioneer.  “The Xerox DocuMate 3460 can scan multi-colored forms, embossed plastic cards and various other documents at the press of a button; allowing office workers  to move on to the next task.”

Xerox DocuMate 3460 Color Duplex Scanner

The Xerox DocuMate 3460 processes 60 ppm / 120 ipm at 200 dpi monochrome and grayscale.  It offers an optical resolution of 600 dpi, a hi-speed USB 2.0 interface (USB 1.1 compatible). Bundled software includes TWAIN and ISIS® certified drivers, Kofax VRS, Nuance® PaperPort®, and Nuance OmniPage® Pro.  The convenient 50-page capacity automatic document feeder can handle paper and photos from business cards up to legal-size documents.  It is powered by Visioneer OneTouch® scanning technology for eliminating multiple steps in sending scanned documents in all popular file formats, including searchable PDF, to predetermined applications PDF file and/or to devices such as printers and storage systems in just one touch.

Pricing, Availability

The Xerox DocuMate 3460 has a US list price of $1595 with Kofax VRS Basic and $1895 with VRS Professional. It is available immediately through major reseller and online channel partners.

About Xerox

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business.  Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries.  continue reading...

Reduce the Costs of Your Print Environment

Submitted by Webmaster on Mon, 08/16/2010 - 20:37

Did you know that documents can cost your business up to 3% of your annual revenue? And a large portion of this expense comes from office printing. However, when properly managed, you can reduce your printing expense by nearly 30% while simultaneously increasing productivity in your office.iStock_000003117570Small

The first step to decreasing costs is to centralize the purchase of printer supplies. Often times, print supplies are purchased by individuals or departments. Furthermore, print cartridge expenses become buried in supply budget lines, making print costs impossible to track.

By centralizing your printer supply purchasing, you will be able to take advantage of several vital benefits, including:

· Management Control: By moving printer operation costs from departmental supply budgets to a single manageable line item you will be able to easily identify the areas that have the highest print costs

· Lower Costs: Take advantage of centralized purchasing by consolidating print cartridge purchasing. Supply orders can be made in bulk and inventory can be reduced to lower total costs.

All it takes to start saving is a print management assessment. We can help you identify printer cost savings and employ tactics to lead to a more profitable print environment. To learn more, contact us today. continue reading...

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