Printing costs for a company can be expensive. When asked to evaluate printing costs, most people immediately think of the cost of an ink jet or laser printer cartridge. While cartridges definitely add to the overall printing costs, the total cost is much more than just printing supplies.

When evaluating printing costs, you must include hardware, service, IT support, vendor management, supply inventories and logistics. Much of this is hard to track, which is why we offer to manage your print services.

Distribution costs can also be very costly. In the total distribution cost you must include printing, preprinted forms, envelopes, folding and stuffing. By using electronic forms technology to send documents, you can eliminate many extra costs.

Management costs include the cost of folders, time to file documents, reorganizing drawers, moving old files, in addition to the large filing cabinets that take up space in your office building. An electronic management system would help eliminate these superfluous costs, and make it easier to find needed files.

We are able to help you accomplish these things and save you money. Contact us today to learn more. continue reading...

Customer relations are an integral part to any company.  Without customers you don’t have a business.

No matter what industry you are in, you need to access information quickly.  It’s a key factor in determining your quality of customer service interaction.  Wouldn’t it be wonderful if hold or call-back time was reduced or even eliminated?

You can answer frequently asked customer questions easily and efficiently and lower costs with the use of Electronic Document Management Systems technology. continue reading...

• Provide Your Customers with Better Service
  With EDMS, you won’t have to put a customer on hold or have them wait for a call-back.  Retrieve and view document instantaneously on your computer while the customer is on the phone or waiting in person.  The customer gets the information they need quickly and your staff is able to move on to the next request.

• Greatly Lower Operating Costs
  With EDMS, more calls can be handled by fewer people.  Instant access to documents means greater efficiency which leads to less time wasted.  You can even enhance customer convenience by giving large customers access to their files over a secure internet connection. They won’t have to call for information, but instead search for it themselves at their leisure.

In today’s competitive business environment, it is critical to get the highest possible return from customer communications like invoices, proposals and marketing materials.

Recent research indicates that using color and graphics in written communication boosts interest, enhances retention, improves comprehension and persuades more easily.

Neurological and psychological research has shown that the impact of color is significant and largely unconscious. Studies have shown that as much as 60% of consumers decide to purchase a new product based on its color rather than quality, workmanship or price guarantee.

The results of the study, found in The Definitive Guide to Office Color Printing by Don Jones, revealed the following powerful benefits of communicating with color:

• Color improves comprehension by 75%.

• Color increases retention 40%.

• Color accelerates learning by 20%.

According to marketing specialist Kathleen H. Seelye, “A photo can result in a 130% increase in retention.”

A study conducted by the University of Minnesota found that the use of simple graphics increases the persuasiveness of a message. To measure the effect, they asked a group of people to read a passage of text and rate it for persuasiveness. Then, they had another group rate the exact same text, only this time the material included a graphic. The score jumped by 47%!

According to Linda Stern, another study has shown that invoices that use color to highlight the all-important balance due section are paid up to 30% more quickly than boring black-and-white statements.

Today, color output is more than a convenience—it is necessary to present a competitive image. continue reading...